Hair loss treatments

Partner Spotlight: Unger Medical (NYC)

Partner Spotlight: Unger Medical (NYC)

Precision Hair Restoration on Park Avenue, Led by Two Surgeons Who Treat Every Case Like a Craft

When people think about hair restoration, they often picture a single procedure and a before-and-after photo. At Unger Medical, hair restoration is treated more like a surgical craft, where artistry matters, medical judgment matters even more, and every decision is made with long-term outcomes in mind.

Based in New York City on Park Avenue, Unger Medical is a boutique hair transplant clinic led by Dr. Robin Unger and Dr. Zinaria Williams, two highly respected physicians who have built a reputation around what many clinics claim—but few truly deliver: meticulous planning, surgeon-led execution, and natural-looking results that hold up over time.

In this XYON Clinic Connect Partner Spotlight, we’re highlighting what makes Unger Medical stand out in a crowded landscape, and why patients travel to see them for hair restoration that prioritizes precision, safety, and authenticity.

What Makes Unger Medical So Unique?

One of the biggest differentiators at Unger Medical is the pace.

Rather than running multiple surgeries at once, Dr. Unger operates on only one patient per day, a deliberate standard that allows her to focus fully on the details that separate an average result from an exceptional one. Hair transplantation is extremely detail-sensitive: hairline shape, angle, direction, density planning, graft handling, donor management, and how the final pattern will age in the future. When you compress that process into a volume model, results can become inconsistent.

At Unger Medical, the entire system is designed around focus and surgical accountability, with a strong emphasis on outcomes that look natural in real life, not just in staged photography.

Why Unger Medical Leads the Industry

1) Hair Restoration Is Their Only Focus

Unger Medical’s practice is exclusively dedicated to hair restoration. That specialization matters. When a clinic’s daily work is entirely built around hair loss diagnosis, medical hair restoration, PRP, and transplantation, the team develops a level of refinement that general cosmetic clinics rarely match.

Hair transplant surgery is not “plug-and-play.” The best results come from teams that live inside this specialty every day, understanding how different hair types behave, how female hair loss differs from male pattern baldness, how autoimmune hair loss changes planning, and what it takes to produce a hairline that looks believable from every angle.

2) A Surgeon-Hands-On Philosophy

Dr. Unger is known for being deeply involved across every stage of surgery, designing the recipient zone, performing donor excision, creating recipient sites, and participating in graft preparation and placement. This level of hands-on surgeon involvement is a major reason patients seek out clinics like Unger Medical, because it reduces variability and ensures that decision-making stays in expert hands.

3) Patient Education Is Part Of The Process

Unger Medical’s patient experience is grounded in education. The clinic emphasizes not only performing high-level procedures, but also advancing the field through teaching, publication, and physician-to-physician education.

For patients, this translates into a consultation experience that typically feels different than a “sales consult.” The goal is to understand what’s happening, what’s realistic, what’s stable, what will continue progressing, and what approach makes sense for your long-term plan.

Meet the Doctors Behind Unger Medical

Dr. Robin Unger — Founder, Hair Restoration Surgeon

Dr. Robin Unger is widely recognized as one of the most respected hair restoration surgeons in the field, and is among the few female surgeons performing hair transplant surgery for both men and women. Her practice has been built on the pursuit of superior cosmetic results, with a reputation for careful planning and natural execution.

She has held prominent leadership roles in organized hair restoration medicine and is a Diplomate of the American Board of Hair Restoration Surgery (ABHRS). She also holds positions within the International Society of Hair Restoration Surgery (ISHRS), and is deeply involved in advancing physician education and surgical technique.

A defining part of Dr. Unger’s legacy is the way she has helped shape the modern hair restoration landscape through research, publishing, and teaching. She is a co-editor of one of the most comprehensive textbooks in the field, Hair Transplantation, and has authored numerous chapters and articles that have helped move the specialty forward.

Dr. Zinaria Williams — Hair Restoration Surgeon & Oculofacial Plastic Surgeon

Dr. Zinaria Williams brings an exceptionally rare combination of skill sets: she is a board-certified, fellowship-trained hair restoration surgeon, an oculofacial plastic and reconstructive surgeon, a clinically-trained herbalist, and an author known for both clinical expertise and compassionate patient care.

Trained directly by Dr. Unger, Dr. Williams is recognized for a holistic lens that expands beyond hair alone, exploring factors like inflammation, hormone imbalance, stress, and lifestyle influences that can contribute to hair loss progression.

She also serves as an Assistant Clinical Professor at Mount Sinai, has published extensively in peer-reviewed settings, and brings a global perspective shaped by years of humanitarian medical work.

Together, Dr. Unger and Dr. Williams represent a rare clinic dynamic: two surgeons, aligned in standards, sharing surgical philosophy, and focused on outcome quality rather than volume.

What Unger Medical Treats

Hair restoration is not one diagnosis, and Unger Medical is built for the reality that hair loss comes in multiple forms.

Hair transplantation may be suitable for:

  • Male pattern hair loss (androgenetic alopecia)
  • Female pattern hair loss
  • Hair loss following surgical procedures
  • Certain medical or disease-related hair loss patterns
  • Restoration work requiring refined hairline or density planning

Unger Medical also performs transplantation beyond the scalp in select cases, including areas like:

  • Hairline refinement
  • Crowns
  • Temples
  • Sideburns
  • Eyebrows

Every plan starts with evaluating donor stability, pattern, progression risk, and realistic density goals, because long-term satisfaction depends on planning for how your hair loss may evolve, not just what it looks like today.

Clinic Highlights: Signature Services

Hair Transplant Surgery (Surgical Restoration)

Hair transplantation at Unger Medical is defined by surgeon-driven precision, where graft placement, orientation, and hairline design are treated as high-stakes decisions. Patients often choose Unger Medical because the clinic’s surgical approach reflects a premium philosophy:

  • natural-looking hairlines
  • careful density distribution (not “overpacking” in a way that ages poorly)
  • donor preservation for long-term planning
  • cosmetic refinement designed to blend seamlessly with native hair

This is not the type of work that benefits from rushing. It benefits from patience, surgical repetition, and taste, exactly what Unger Medical is known for.

Platelet-Rich Plasma (PRP) Therapy

Unger Medical offers PRP therapy, a regenerative approach that uses components from a patient’s blood, processed into platelet-rich plasma and delivered into targeted areas of the scalp.

PRP is often considered by patients who:

  • want a non-surgical approach first
  • want to support hair quality and thickness
  • are exploring regenerative options under physician guidance
  • want to complement a broader restoration plan

The key is proper patient selection and expectation setting, PRP outcomes can vary significantly depending on diagnosis, severity, and biology.

A Medical + Holistic Lens (Under Dr. Williams)

A standout element at Unger Medical is the clinic’s willingness to address hair loss with more than one “tool.” Particularly through Dr. Williams, patients may explore supportive strategies that reflect the broader story behind shedding and thinning, especially when inflammation, stress, and systemic health factors may play a role.

For the right patient, that blend of clinical and holistic thinking can feel refreshing, especially after years of being dismissed or rushed through generic recommendations.

What the Patient Experience Looks Like

Step 1: A Real Consultation (Not a Quick Pitch)

Patients can expect the consultation to focus on:

  • your hair loss pattern and likely progression
  • medical history and contributing factors
  • donor evaluation and long-term viability
  • what’s realistic surgically vs. non-surgically
  • building a plan that matches your goals and timeline

Step 2: A Thoughtful, Customized Plan

Instead of pushing a one-size approach, Unger Medical structures plans around what actually matters: long-term results and natural aesthetics.

This can include:

  • conservative hairline planning that ages well
  • strategic density placement for realism
  • timing recommendations (when to treat now vs. later)
  • supportive care options when surgery isn’t the first step

Step 3: The Procedure, Done With Surgeon-Level Control

Hair transplant outcomes depend heavily on the small things. Unger Medical’s surgeon-driven involvement across stages of surgery is exactly what many patients are seeking when they decide to invest in a premium clinic.

Step 4: Post-Procedure Support & Follow-Up

Hair restoration is a process, not a one-day event. Strong post-op guidance helps patients understand:

  • what healing should look like
  • what shedding phases are normal
  • what timeline to expect before meaningful growth
  • how to support the best possible outcome

What Patients Consistently Mention

Across patient reviews, a few themes show up again and again:

  • They felt genuinely listened to
  • The experience was caring and professional from start to finish
  • The results exceeded expectations
  • They finally felt hopeful after years of frustration
  • The clinic’s attention to detail made the process feel safe

Patients describe Dr. Unger as exceptionally knowledgeable and reassuring, and Dr. Williams as deeply empathetic, thorough, and rare in her ability to make people feel seen, especially when hair loss feels emotionally exhausting or isolating.

Who Unger Medical May Be a Great Fit For

Unger Medical is especially compelling for patients who value:

  • a premium, surgeon-led environment
  • natural-looking, conservative aesthetic decision-making
  • a clinic that treats women’s hair loss with true expertise
  • a team that prioritizes precision over volume
  • education, realism, and long-term planning
  • advanced PRP and regenerative treatment options

This is also a strong clinic choice for patients who have been disappointed elsewhere—whether due to rushed consultations, overly aggressive promises, or results that didn’t match expectations.

How XYON Complements a Long-Term Hair Restoration Plan

At XYON Health, we believe the best hair restoration outcomes are built through a long-term strategy, not just a single intervention. Many patients benefit from combining:

  • expert diagnosis
  • medication designed to stop the cause of the hair loss
  • procedural support like PRP
  • and, when needed, surgical restoration

Hair transplantation can be transformative, but maintaining a long-term result often requires a wider plan around scalp health and hair preservation. That’s why we love highlighting clinics like Unger Medical in our Clinic Connect partner spotlight series, because they operate with the same standard: medically grounded care, thoughtful execution, and outcomes that hold up in real life.

Visit Unger Medical in New York City

Unger Medical
710 Park Avenue, Suite 1A
New York, NY 10021
New Patients: (212) 249-4369

If you’re considering hair restoration surgery or PRP therapy, Unger Medical is a clinic worth evaluating carefully, especially if you want a surgeon-led experience built on precision, education, and long-term outcomes.

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The content within this article and XYON’s blog is intended to be used for educational purposes only. It is not a substitute for medical advice. You should always con­sult with a licensed healthcare provider for all mat­ters relat­ing to your health. XYON is not compensated for links to third-party sites that appear within this article. The opinions expressed on third-party sites do not reflect the views and opinions of XYON’s medical writers, physicians or the company.